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Biyo FAQs

Frequently asked questions about biometric payments


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Do I have to change my merchant processor?

Due to the required architecture to facilitate biometric payments, we have partnered with Global Payments to create a seamless payment processing experience. At this time we only integrate with Global Payments and any other company that integrates with x-charge. In all cases we have been able to save merchants money on their processing fees by updating their processing, so this has never been an issue.

What are your processing fees?

Our guarantee is that we’ll either match your current rate or beat it. Credit card processing fee structures are often confusing (and made to be that way to trick merchants into thinking they’re getting a good deal). Biyo uses interchange plus, meaning that we simply take the wholesale fee charged by Visa, Mastercard, etc. and add a small margin.

Can I see my customers’ information?

Customers user their phone number only as a second factor of authentication, you will not be able to access any information except transaction details for your business, such as date and time, signature info, payment method etc.