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Biyo FAQs

Frequently asked questions about biometric payments


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How do I register and link my credit cards to my palm?

Registration is very simple. Simply go to any location that has a Biyo terminal, pay for your things as you normally would using a credit card, and then follow the 2-step process to complete the registration: Scan your palm, then enter your phone number. It’s that simple.

To add more cards, either return to any store and follow the same process with your other cards, or download our mobile app or use our online dashboard to manage your wallet from anywhere.

Do I have to register at every store?

No, registration need only be completed once at any store, after which you’ll be able to pay at all Biyo POS terminals without registering again.

Do I need a smartphone to use my Biyo wallet?

Although you can use our app to easily manage your wallet and view past transactions, it is not needed to register and use Biyo. Our goal is to be as inclusive as possible while providing the easiest and most convenient checkout experience possible. All you need is yourself.